E-commerce / D2C
Confirm COD orders before you ship and cut RTO
Verify Cash-on-Delivery orders and addresses before dispatch, catch changes early, and handle order queries 24×7.
Where it fits
How VoiceCallingAI helps E-commerce / D2C
COD confirmation to cut RTO, plus 24×7 order-status and returns support from your docs.
- ↓ RTO
Confirm COD orders before you ship to cut RTO
Verify Cash-on-Delivery orders, address and intent before dispatch — catch changes and cancellations early, and cut return-to-origin losses.
See how it works → - 24×7
24×7 customer support that answers from your docs
Round-the-clock inbound support that answers from your knowledge base, handles routine queries, and escalates the genuinely complex cases to a human cleanly.
See how it works → - <60s
Call every web lead in seconds and qualify them
Instant speed-to-lead — call new enquiries within seconds, qualify on intent and timeline, and book the hot ones straight onto a sales rep's calendar.
See how it works →
Hear it
Hear a real E-commerce / D2C call
A D2C brand confirms a Cash-on-Delivery order before shipping, to cut RTO. Verify the address and intent, and catch changes/cancellations early.
Demonstrates: transactional confirmation, RTO reduction, address verification.
Sample call · Hinglish · Bulbul v3 voice
- AI agentHi, mai Anjali, Brand se. Aapne abhi ek order kiya, COD aath sau ninyaanve ka. Bas confirm karna chahti hu, do minute hai?
- CustomerHaan, boliye.
- AI agentAapka order, ek blue kurta, size large. Sahi hai?
- CustomerHaan sahi hai.
- AI agentAur delivery address, Satellite, pin three-eight-zero-zero-one-five?
- CustomerHaan, wahi.
- AI agentBadhiya. Delivery pe cash ready rakhiyega, kal-parso tak pahunch jayega.
- CustomerTheek hai, par mujhe green chahiye tha, blue nahi.
- AI agentOh, koi problem nahi. Mai abhi color green update kar deti hu. Confirm, green kurta, large?
- CustomerHaan.
- AI agentHo gaya. Dhanyavaad, jaldi milega aapko!
Compliant for E-commerce / D2C, by default
Verified caller ID, DND-scrubbed, TRAI calling hours, and customer data hosted in India.
Put an AI agent to work for your E-commerce / D2C calls
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Built for Indian compliance
- DPDP-aligned
- Data in India (Mumbai)
- TRAI calling hours
- DND scrubbed
- Recording disclosure
- Truecaller-verified caller ID
- GST invoicing